Steps to Take After Storm Damage

9/13/2023 (Permalink)

Storm Damage Recovery: A Short Guide to Restoration and Recovery

Dealing with storm damage can be overwhelming and stressful. At SERVPRO of Northeast Collin County/Greenville, we understand the importance of taking quick and efficient action after a storm hits to minimize the damage and get your life back to normal. That's why we've put together this short guide to help you take the right steps after a storm hits. We walk you through the essential steps you need to take after storm damage, from ensuring your safety to contacting your insurance company and working with professionals like us to restore your property.

Contact SERVPRO of Northeast Collin County/Greenville today to start your storm damage recovery process!

(972)548-6044

Ensure Safety First

The safety of you and your family is our top priority. When dealing with storm damage, it's important to take all necessary safety precautions. Before you enter your home or business, make sure it's safe to do so. If you have to leave your home due to the damage, turn off all electricity and gas before leaving. Avoid using any electrical appliances or devices that may have been damaged in the storm.

Assess the Damage

Once it's safe to do so, assess the damage to your property. Take pictures or videos of the damage to document everything for your insurance claim. It's also a good idea to create a list of damaged items and estimate their value. We recommend that you contact us to help you assess the damage and create a comprehensive restoration plan.

Contact Your Insurance Company

After assessing the damage, it's important to contact your insurance company as soon as possible to report the damage and start the claims process. We recommend that you involve us in this process as we can help you navigate through the insurance claim process and ensure that all necessary information is communicated effectively.

Call Us for Professional Restoration Services

At SERVPRO of Northeast Collin County/Greenville, we have the tools and expertise to assess the damage, make necessary repairs, and restore your property as quickly and efficiently as possible. Our experienced professionals will work with you and your insurance company to develop a comprehensive plan for restoration that meets your needs.

Secure Your Property

If your property has sustained damage to its structure, it's important to secure it to prevent further damage or theft. We can help you board up broken windows, cover damaged roofs with tarps, and fence off any hazardous areas. This step will not only protect your property from further damage but also prevent any safety hazards.

Start the Cleanup Process

Once you've taken all the necessary safety precautions and secured your property, it's time to start the cleanup process. Remove any debris or fallen tree limbs from your property and begin drying out any waterlogged areas to prevent mold growth. At SERVPRO of Northeast Collin County/Greenville, we can help you with this process and ensure that all affected areas are thoroughly cleaned and disinfected.

[h3]Be Patient

Restoring your property after storm damage takes time, so it's important to be patient throughout the process. We understand that dealing with storm damage can be stressful, which is why we work closely with you and your insurance company to ensure that everything is properly documented and taken care of. We will keep you informed throughout the restoration process and make sure that you are satisfied with the results.

The Steps You Take After Storm Damage are Extremely Important

Dealing with storm damage can be stressful and overwhelming, but taking these steps can help you get through the process as quickly and efficiently as possible. At SERVPRO of Northeast Collin County/Greenville, we are here to help you every step of the way. From assessing the damage to restoring your property, we have the expertise and experience to help you get your life back to normal. If you are in the North Collin County/Greenville area and need assistance with storm damage restoration, please do not hesitate to contact us. We are here to help!

(972)548-6044

Tornado Safety Tips

9/13/2023 (Permalink)

Tornadoes: Stay Safe and Prepared with These Essential Safety Tips

Tornadoes are one of the most destructive and deadly weather phenomena, capable of causing significant damage to homes, businesses, and entire communities. At SERVPRO of Northeast Collin County/Greenville, we understand the importance of being prepared and taking necessary precautions to keep you and your family safe during a tornado. In this blog, we will provide you with expert tornado safety tips to help you stay safe and minimize damage.

Contact SERVPRO of Northeast Collin County/Greenville at (972)548-6044!

Stay Alert and Informed

The first step to staying safe during a tornado is to stay alert and informed about the weather conditions in your area. Pay attention to weather alerts and warnings from your local weather service and keep an eye on the sky. If you see dark, rotating clouds or hear a loud roaring noise, it could be a sign of an impending tornado.

Have a Tornado Safety Plan

Having a tornado safety plan in place is crucial to ensure you and your family know what to do in case of a tornado. Identify a safe room in your home, such as a basement or interior room on the lowest level of the house, and make sure everyone knows where it is. Practice your tornado safety plan with your family, so everyone knows what to do when a tornado warning is issued.

Prepare an Emergency Kit

It's essential to prepare an emergency kit with essential supplies such as a first aid kit, flashlights, batteries, and non-perishable food items. Keep the kit in a safe and easily accessible place, and make sure everyone in your family knows where it is.

Stay Away from Windows

If a tornado warning is issued, it's crucial to move to the designated safe room immediately. Stay away from windows, as they can shatter and cause significant injury. If you are outside or in a vehicle, seek shelter in a sturdy building or lie flat in a low-lying area.

Follow Post-Tornado Safety Precautions

After a tornado has passed, it's crucial to take necessary safety precautions when inspecting your property for damage. Be aware of downed power lines and broken gas lines and stay away from any damaged buildings or structures. If you smell gas, evacuate the area immediately and contact the gas company. Avoid using matches or lighters, as they can ignite gas fumes.

Wear protective clothing and shoes when walking through debris, and be aware of any potential hazards, such as broken glass or sharp objects. Use caution when moving or lifting debris and ask for help if necessary. It's essential to document any damage to your property by taking photos or videos, as it will help you when filing an insurance claim.

The Importance of Tornado Safety

At SERVPRO of Northeast Collin County/Greenville, we understand the importance of being prepared and staying safe during a tornado. If your property has been damaged by a tornado or any other storm, don't hesitate to contact us for immediate assistance. Our team of experts is available 24/7 to help you restore your property and get your life back to normal.

Call today at (972)548-6044!

We are Faster to Any Disaster

9/13/2023 (Permalink)

24 Hour Emergency Service

SERVPRO of Northeast Collin County/Greenville understands that flooding and water emergencies don’t always happen during regular business hours. You can expect an immediate response from the highest quality cleaning and restoration business at your service 24 hours a day and 7 days a week (including all holidays).

 Need Emergency Service? Call Us 24/7 - (972) 548-6044

Faster to Any Size Emergency

Water can spread throughout your property and absorb into your walls, floors and furniture in a short period of time. In most water damage cases, immediate action is needed to properly clean and restore your home or business.

With now over 1,800 franchises located throughout the United States & Canada, and being strategically placed in your area, we can be to any water damage emergency within a very short period of time.

SERVPRO of Northeast Collin County/Greenville will arrive quickly and start the water extraction process immediately, helping you minimize the damage, cleaning, and restoration costs.

Water Damage Timeline

     Within Minutes:

• Water spreads quickly and will saturate anything
• Water absorbs into walls, floors, upholstery and other belongings
• Furniture finishes can bleed and cause permanent stains on carpet
• Photographs, books and various paper goods can swell and warp

     Hours 1-24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and Ink from clothing and paper goods start to spread and stain
• Musty odor appears

 48 Hours – 1 Week:

• Mold and mildew can grow and spread
• Doors, windows and studs swell and warp
• Metal begins to rust and corrode
• Furniture will warp and show signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

 1 Week or More

• Cleaning & restoration costs increase dramatically due to replacing various contaminated materials and structural rebuilding can be extensive
• Structural safety, mold growth and biohazard contaminates can create serious risks to occupants

Commercial Fire Damage Restoration

9/13/2023 (Permalink)

Know What to Do When Your Commercial Property Suffers Fire Damage

Commercial properties such as banks, schools, offices, hospitals, and more, can sustain disastrous and devastating damage from fire.

The mere thought of a fire flying through your business almost certainly sends shivers down your spine.  Inventory, equipment, and investments are completely gone in a matter of moments, leaving you to deal with commercial fire damage restoration all on your own. You're not alone with SERVPRO of Northeast Collin County / Greenville in your corner.

The consequences of a commercial fire are extensive, and SERVPRO of Northeast Collin County / Greenville understands the situation and has the experienced, highly-trained team specialized in state-of-of-the-art restoration techniques and equipment required.  Our focus is to assist you and your company back in operation as quickly as possible.  Commercial fires have a reverberating effect and an urgency when protecting your investment. The name of the game is a quick reaction and expert mitigation. For Commercial Fire Damage Restoration, contact SERVPRO of Northeast Collin County / Greenville. (972)548-6044

The time your business doors is closed due to fire limits your opportunities to make money. Unfortunately, overnight cleanup is not possible. However, with the help of our amazing professional technicians, it can go a lot more quickly than you may think.

There is More to Commercial Fire Damage than What Meets the Eye

As most do not realize, a commercial fire causes more damage than what is visible. A small fire that seems somewhat innocuous requires cleaning and inspection before reuse.  The physical effects of a commercial fire can be seen with the black soot, damaged structure, and potentially collapsed roof and walls. With the use of state-of-the-art equipment, SERVPRO of Northeast Collin County / Greenville can locate the areas requiring additional restoration: carpets, walls, ceilings, electronics, and woodwork resulting from smoke damage. Additionally, the decontamination of the HVAC system and ductwork may be required to remove allergens, soot, and mold.

The Commercial Fire Restoration Process

Every commercial fire situation is unique and urgent. The business needs to get back to normal and resume business operations. The initial focus of commercial fire restoration is to mitigate fire and smoke damage as much as possible, and the minimization of business interruption.  To do so requires the following:

• Securing the facility
• Premises Ventilation focused on the removal of dust and soot from the air
• Removal of any contents separating items in the process
• Cleaning the facility, including ceilings, walls, floors, and any permanent fixtures to prevent further damage from the acidic effects of soot
• Clean carpets and upholstery effectively neutralizing the acid contained in the residue
• Deodorization

Get Help! Receive Commercial Fire Damage Restoration Today

If you need commercial fire damage restoration, call us today so that we can help you get back on your feet. (972)548-6044

Tornado Safety Tips

9/13/2023 (Permalink)

Tornadoes: Stay Safe and Prepared with These Essential Safety Tips

Tornadoes are one of the most destructive and deadly weather phenomena, capable of causing significant damage to homes, businesses, and entire communities. At SERVPRO of Northeast Collin County/Greenville, we understand the importance of being prepared and taking necessary precautions to keep you and your family safe during a tornado. In this blog, we will provide you with expert tornado safety tips to help you stay safe and minimize damage.

Contact SERVPRO of Northeast Collin County/Greenville at (972)548-6044!

Stay Alert and Informed

The first step to staying safe during a tornado is to stay alert and informed about the weather conditions in your area. Pay attention to weather alerts and warnings from your local weather service and keep an eye on the sky. If you see dark, rotating clouds or hear a loud roaring noise, it could be a sign of an impending tornado.

Have a Tornado Safety Plan

Having a tornado safety plan in place is crucial to ensure you and your family know what to do in case of a tornado. Identify a safe room in your home, such as a basement or interior room on the lowest level of the house, and make sure everyone knows where it is. Practice your tornado safety plan with your family, so everyone knows what to do when a tornado warning is issued.

Prepare an Emergency Kit

It's essential to prepare an emergency kit with essential supplies such as a first aid kit, flashlights, batteries, and non-perishable food items. Keep the kit in a safe and easily accessible place, and make sure everyone in your family knows where it is.

Stay Away from Windows

If a tornado warning is issued, it's crucial to move to the designated safe room immediately. Stay away from windows, as they can shatter and cause significant injury. If you are outside or in a vehicle, seek shelter in a sturdy building or lie flat in a low-lying area.

Follow Post-Tornado Safety Precautions

After a tornado has passed, it's crucial to take necessary safety precautions when inspecting your property for damage. Be aware of downed power lines and broken gas lines and stay away from any damaged buildings or structures. If you smell gas, evacuate the area immediately and contact the gas company. Avoid using matches or lighters, as they can ignite gas fumes.

Wear protective clothing and shoes when walking through debris, and be aware of any potential hazards, such as broken glass or sharp objects. Use caution when moving or lifting debris and ask for help if necessary. It's essential to document any damage to your property by taking photos or videos, as it will help you when filing an insurance claim.

The Importance of Tornado Safety

At SERVPRO of Northeast Collin County/Greenville, we understand the importance of being prepared and staying safe during a tornado. If your property has been damaged by a tornado or any other storm, don't hesitate to contact us for immediate assistance. Our team of experts is available 24/7 to help you restore your property and get your life back to normal.

Call today at (972)548-6044!

Commercial Damage Restoration

7/13/2023 (Permalink)

Fire and Water Can Result in Significant Damage to Your Commercial Property

Commercial property damage can be the result of several factors, the most damaging of the two are fire and water. A majority of the time, the two work in conjunction with the other causing severe damage to the commercial structure and the items contained therein.

SERVPRO of Northeast Collin County / Greenville is available 24/7/365 when disaster strikes. We also are here to help our customers understand the devastating effects of both water and fire. We will go through each below. If you are suffering now from a commercial disaster, call us immediately for help at (972)548-6044

Commercial Fire Damage

Let’s begin with the damaging effects of fire on commercial properties. Basically, inventory, equipment, and investments are damaged or even destroyed in a matter of moments leaving you with disastrous results.

The time your business doors are closed as a result limits your money-making opportunities. Unfortunately, overnight cleanup and restoration are not possible. However, with the help of the SERVPRO of Northeast Collin County / Greenville professional technicians, it can go a lot more quickly than you may think.

Every commercial fire situation is unique and urgent. The business needs to get back to normal and resume business operations. The initial focus of commercial fire restoration, and SERVPRO of Northeast Collin County / Greenville, is to mitigate fire and smoke damage as much as possible, and the minimization of business interruption.  The following process is required:

• Securing the facility
• Premises Ventilation focused on the removal of dust and soot from the air
• Removal of any contents separating items in the process
• Cleaning the facility, including ceilings, walls, floors, and any permanent fixtures to prevent further damage from the acidic effects of soot
• Clean carpets and upholstery effectively neutralizing the acid contained in the residue
• Deodorization

Commercial Water Damage

Water damage, to your commercial property, can happen as the result of several different unfortunate situations including severe fire control, storms, floods, burst water pipes, and more. Unfortunately, the damaging effects of water damage can spell devastation for your business. The nature of water is to permeate everywhere and everything, damaging areas of the property as well as furniture, documents, and equipment.

What do you do? Mitigate the damage and begin the restoration process. Water disasters strike without warning; therefore, the SERVPRO of Northeast Collin County / Greenville emergency response helpline is always open and standing by to deploy our highly trained and experienced mitigation teams.

The name of the game is to act quickly. SERVPRO of Northeast Collin County / Greenville can quickly act and assist in the assessment of problems or issues water damage has inflicted and begin the mitigation and recovery process.

• Stop and make sure the sources of the water problem have been corrected or stopped
• Remove any salvageable items
• Begin working closely with your insurance provider.
• Access the situation and determine areas of water intrusion
• Evaluate potential structural issues
• Assess the extent of the damage and contamination to put together a repair plan designed specifically for your unique situation.
• Begin drying and restoration process

We understand if your business is not operating you are losing money and the impact increases daily or even hourly. Our professionals are trained to work quickly and efficiently to get you back in operation and in as little time as possible. Once urgent repairs have been completed, we make sure that the premises are free from contaminants and that all air ducts and HVAC systems are operational and clean.

Get Help! Receive Commercial Damage Restoration Today

Remember, your commercial insurance provider requires the mitigation of damage to your commercial property. If you need commercial damage restoration, call SERVPRO of Northeast Collin County / Greenville today and we can help you get back on your feet. (972)548-6044

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Hidden Fire Sources

3/22/2023 (Permalink)

What are the Hidden Fire Sources in Your Home?

Taking a glance around your home, do you know where a fire has the potential of starting? Candles, overloaded electrical outlets, and malfunctioning appliances are the most common sources of home fires and the ones most people think of. However, other items commonly found in your home can be a dangerous fire hazard and often go unnoticed. SERVPRO of Northeast Collin County / Greenville has compiled a list of potential home fire hazards often hidden from homeowners. (972)548-6044

Hidden Fire Sources – The List

Are you cognizant and mindful of your home’s potential fire hazards? Let’s Review!

Batteries – The fire risk potential is possible with batteries, even weak charged batteries. The battery type with the highest fire risk potential is the 9-volt due to the proximity of its terminals. It is not recommended to store batteries in metal containers. Original packing is the best storage option.

Dryer Lint – If you do not have your dryer vent or ductwork cleaned regularly, then a fire could be just a matter of time. Dryer lint can result in heat buildup and eventually, a fast-moving fire.

Microwaves – Microwaves can start a fire in many ways. Popcorn that is cooked too long. Undetected metals on dinnerware and takeout containers can result in arcing, sparks, and fire. Immediately turn off the microwave if a fire starts. Do not open the door until the fire is suffocated. Regular cleaning will also reduce fire potential. Never use a malfunctioning microwave. Replacement is the best choice.

Light Bulbs – The fire hazard with light bulbs is typical when using a light bulb with too high wattage for a given outlet. When using CFLs (compact fluorescents), make sure they are being used properly. LED bulbs should be used when a bulb with a cooler choice is needed.

Newspaper or Magazine Stacks – This is an obvious fire source if stored next to a heat source. Paper products should be stored in a cool, dry place in short stacks.

Laptops – Do not use a laptop on a bed or couch where the cooling vents are blocked. Laptops tend to run hot, and blocked vents exacerbate the situation.

Heating Blankets and Pads – Promptly replace defective or old heating blankets or pads. Improper usage can increase the risk of fire. Make sure and adhere to the manufacturer’s operating instructions. Recommended use is on the lowest setting for no longer than the recommended time. When washing, do not dry, iron, or dry clean.

Dust - Dust bunnies are fire hazards around electronics, sockets, and heaters, which can ignite and start a fire. Regularly vacuuming will reduce the fire potential — dust near outlets, wires, and appliances, including crevices and areas behind furniture.

Finally, check for worn insulation and decaying wiring in old appliances. These things are a disaster waiting to happen.

Don’t let your home catch fire because you missed one of the hidden fire hazards. SERVPRO of Northeast Collin County / Greenville can assist by supplying the information you need to make sure your home is safe. Call today at (972)548-6044!

Fire Damage Restoration

3/22/2023 (Permalink)

Do You Know What to Do After a Structural Fire?

If you live in North Collin County or Greenville and are looking for Fire damage restoration, you have arrived. SERVPRO of Northeast Collin County / Greenville focuses on restoring homes and commercial properties recently damaged by fire.  You may have your hands full but remember we have experienced the worst of the worst scenarios and we will do our absolute best to restore your property to its original state, frequently multiple times better! Our experienced technicians will walk you through the process every step of the way.

As the premier fire damage restoration company, we want to ensure the best experience available during the worst time you have experienced. (972)548-6044

Fire Restoration Plan for Homes and Businesses

The Assessment

The initial call must be made to SERVPRO at (972)548-6044 for our team to be called out for the assessment to begin. Before we begin our technicians are required to evaluate the structural integrity of the building or home.  Safety is job one.  We need to determine whether or not the structure is safe for our team and ultimately if it is safe for the inhabitants. Whether that means your family or coworkers, safety is of the utmost importance.

After the Assessment

We begin by removing all damaged materials and salvaging the property we can. Meaning anything that is damaged by fires, smoke, or water. Unfortunately, the water used to extinguish the fire also causes damage, and water damage is very intrusive.  The drying-out process requires a little time and must be done right to reduce the risk of mold. 

Smoke and Smell Removal is a part of the process we have become the premier experts in.  Restoring indoor air quality is incredibly important and reduces associated health risks. Our team uses state-of-the-art air scrubbers during the restoration procedure. The process of fire damage restoration is unique to every situation.

There is one constant you can bank on; your insurance company requires you to take every step possible to mitigate any possibility of further damage occurring.

Fire Damage Restoration

No matter the size of the fire, the experts at SERVPRO of Northeast Collin County / Greenville can restore your residence or commercial building to normal. If you have any questions or are in emergency need of fire damage restoration, please give us a call at (972)548-6044.

What to do After a Fire at Your Business

3/22/2023 (Permalink)

What Should You Do After a Fire at Your Business?

After the flames are extinguished, the smoke has dispersed, and the fire personnel has left, the realization of what has happened begins to set in. It’s an overwhelming feeling of despair and uneasiness about the next steps to start the recovery process.  Your first thought may be how do I save my business? Just because the building is damaged does not mean your business is lost too. To reduce the cost of lost business due to a drop in productivity and revenue, have a fire survival plan in place in advance.

The Key to Your Business Surviving a Fire is a Well-Thought-Out Plan

The key to saving your business after a fire begins with a preemptive fire survival plan. Every survival plan is unique to every business. However, the necessary foundation of the plan will be similar with most being off-site contingencies.

• Maintain an up-to-date contact list – phone numbers and emails.
• Make a video or photographic record of your business – the video or photos are for reimbursement in the event of loss.
• Backup necessary computer files every week
• Maintain a correct inventory list.
• Maintain a secure backup of accounting records.
• Have a pre-standing agreement and contact information with SERVPRO of Northeast Collin County / Greenville

What to Do When a Commercial Fire Occurs

After the fire, do not touch anything! If you have a business fire survival plan, put it into action. If you do not, it's ok, contact SERVPRO of Northeast Collin County / Greenville first! (972)548-6044

Buildings, after a fire, should never be entered without the consent of firefighters. The hidden and unsafe conditions could hold a health hazard. Smoke and soot are known for their health-harming capabilities. Disturbing anything on the property could void or lessen your insurance coverage reimbursement. Never underestimate the seriousness of a commercial fire. Don’t take a chance, call SERVPRO of Northeast Collin County / Greenville for professional help.  (972)548-6044

Steps to take after a commercial fire:

• Turn all utilities off.
• Turn off the water at the valve, and the gas and electricity at the meter.
• Immediately contact your insurance company. If you rent or lease space, contact the property owner’s insurance agent as well.
• Once the “all-clear” is given, remove necessary items - Business licenses and permits, inventory and accounting records, employee documents, insurance information, cash, credit cards, checkbooks, and other valuables. NOTE: Make sure fire safes are cool before opening!
• Notify local law enforcement – to prevent vandalism, theft, and liability issues.
• Notify employees, customers, suppliers, and vendors – as necessary, including the post office, utility providers, and credit card companies.
• Call SERVPRO of Northeast Collin County / Greenville at (972)548-6044

Calling SERVPRO of Northeast Collin County / Greenville quickly can allow us to begin the mitigation process, including board up, tarping, and other services as needed. Mitigation is required by your insurance provider to reduce the chance of further damage. Mitigation will also protect your business from intruders and weather-related damage. Once the mitigation is complete, we can begin the assessment and estimation process for your insurance company.

Remember to keep extensive records throughout the process. Collect and maintain receipts for expenses and note every phone call and related discussion.

Fires happen in an instant, but repairs and restoration are a slow process. Let SERVPRO of Northeast Collin County / Greenville help you and your company get on your feet after a devastating fire.

Call today! (972)548-6044

Disaster Remediation

3/22/2023 (Permalink)

What is Disaster Remediation – What is it?

Disasters take many forms from tornadoes and storms to floods and fires.  Either one can harm your home, or office, and disrupt your life and business operation.  If you, unfortunately, are faced with one of these catastrophes, SERVPRO of Northeast Collin County / Greenville is ready to assist 24/7/365.  Our highly qualified technicians can handle any damage situation caused by fire, smoke, water, or storm damage.  (972)548-6044

Fire Damage Restoration

Our goal is to schedule fire disaster emergency restoration services within 2-3 hours of initial contact.  We’ll work with you through the disaster restoration process and assist in decisions and insurance. 

Water Damage Restoration

From major storms and leaky roofs to burst pipes or water damage from a fire, our expert team will get you back to normal as quickly as possible.  Water damage restoration services include the removal of excess water, professional drying and dehumidifying designed to prevent mold growth, and repair or replacement of structural elements such as rotted wood or ruined drywall. 

Flood Damage Restoration

Floods do happen, whether a burst pipe or an overflowing creek.  We are the flood damage restoration experts following floods, which requires specialized equipment and training to handle the issues from sewage and more. SERVPRO of Northeast Collin County / Greenville will safely remove water and any sewage and comprehensively clean the property to remove mold and ensure a safe and healthy home environment.

Storm Damage Restoration

North Texas is prone to many severe storms.  The resulting storm damage can be very damaging to your home or office, whether hail, high winds, or tornadoes.  We are ready to help at a moment’s notice. 

Plus, no matter what type of disaster restoration you need, we’ll coordinate with your insurance company to reduce stress and bring you peace of mind.

  Call SERVPRO of Collin County/Greenville today!   (972)548-6044