Response During the Shutdown

6/15/2020 (Permalink)

Commercial Damage Response During the Shutdown

COMMERCIAL DAMAGE RESPONSE DURING THE SHUTDOWN

The coronavirus pandemic has affected all of us one way or another.  For commercial entities, the resulting shutdown has been especially detrimental, due to the lack of human oversite.  Employees were required, by the shelter in place order, to stay home leaving businesses and commercial properties empty and vulnerable.  For one north Collin County commercial building this exasperated an unfortunate event.  A water pipe burst in the large commercial building resulting in the unfortunate flooding of two levels of suites and shops. SERVPRO of Northeast Collin County/Greenville received the call for help at 10:30pm.  We rushed to the scene and worked tirelessly through the night and the next day to stop and mitigate the water damage.

Room by room, suite by suite, office by office, SERVPRO of Northeast Collin County/Greenville did what was necessary to mitigate further water damage.  We followed specific water mitigation procedures.  Our systematic approach, to water damage cleanup and mitigation, allows SERVPRO to efficiently address the situation regardless of its unique intricacies.   Immediately after the accident occurred, the water damage had started.  To limit this damage, we had to make sure the source of the water problem had been eliminated, corrected, or stopped.  We then proceeded to make sure any affected areas were dried promptly and completely.  The SERVPRO team used only specialized approved equipment in the affected areas, that force in dry air.  This quick decisive action lowered the humidity of the damaged areas and prevented the damage from spreading reducing the chances of mold appearing.  Every water damage situation is different.  We took the step of evaluating the damage and contamination to determine its extent and design a repair plan specifically for the unique situation.  We took pictures of the damage to provide to the insurance company and then began the mitigation process.    During our examination, we looked for structural damage and other severe problems.

During this time of decreased human presence, we recommend, if no one is present inside your commercial building, to have a person(s) assigned for periodic checks and property walks.

Remember, SERVPRO of North Collin County/Greenville is always here to help, day or night if you experience water damage or flooding in your business or home.